Terms of Use

By accessing this web site, you the user are bound by the terms and conditions set forth below for your use of the web site. The site and the functions, facilities and services related thereto (“the Site”) are proprietary World Wide Web services operated and maintained by New Growth Counseling. This Agreement contains the terms and conditions on which New Growth Counseling is willing to permit your use of the Site and you must accept these terms and conditions for use of the Site. Your use of the Site signifies your agreement to the terms and conditions of this User Agreement. If you do not agree with these terms and conditions, you should exit the Site now and not use the Site in the future.
 
1. Users
This Site may be used by you in an individual capacity or as a representative of a business entity. This Site is available only to individuals of the age of majority who can form legally binding contracts under applicable law and your use of this Site is your representation that you satisfy this requirement. You are solely responsible for maintaining the confidentiality of your password/passphrase and account. Furthermore, you are solely responsible for any and all activities that occur under or in connection with your account or which result from access to or use of the Site using your password/passphrase or account. Each user is solely responsible for his or her transmissions.
 
2. Prohibited Uses
a) You agree that you will not use the Site: (i) in a manner that is prohibited by any law or regulation, or to facilitate the violation of any law or regulation; (ii) to invade the privacy of others; (iii) to violate, plagiarize, or infringe on the intellectual property or contractual rights of any person in connection with any use of the Site; (iv) to transmit unlawful, fraudulent, offensive, obscene, pornographic, defamatory, abusive, threatening, discriminatory or otherwise objectionable material, or to encourage conduct that would give rise to civil liability of any manner.
b) You agree that you will not: (i) violate, or assist in violating, the security of the Site, whether intentionally, negligently or otherwise; (ii) impersonate New Growth Counseling personnel or other persons or entities; (iii) use any electronic mail message, device, software or programming routine that may impair, interfere or impose an unreasonable burden on the Site or New Growth Counseling; (iv) intercept or expropriate any system, data or information of this web Site; or (v) resell, assign or transfer, in whole or in part, your right to use the Site.
c) You agree to provide true, accurate, and complete information about yourself, to update such information as necessary, and to maintain the confidentiality of your password/passphrase and account designation. You agree that you are solely responsible for all activities that occur using your password/passphrase or account. You agree to notify New Growth Counseling immediately in the event of any unauthorized use of your password/passphrase or account or any other breach of security. You agree that New Growth Counseling employees may have access to your account and records as reasonably necessary to investigate complaints and maintain the Site.
 
3. Proprietary Materials
The Site contains trademarks, copyrights and other proprietary information and materials. This Site and all such materials are owned or licensed by us. Everything on this Site is copyrighted. You agree not to publish, modify, create derivative works from, sell or otherwise transmit or exploit any of such proprietary materials without the express written permission of the owner of the rights to such materials. You agree not to remove any copyright, trademark, or other proprietary notice or legend contained on this Site or on any materials obtained through this Site.
 
4. User Information; Privacy
You should review our current Privacy Policy which is incorporated in this Agreement by reference. We reserve the right to disclose non-personally identifiable information regarding you to third parties, and any information required to be disclosed by law to government authorities.
 
5. No Warranties
a) The information and services included in or available through the Site may include inaccuracies or errors. New Growth Counseling may make improvements and/or changes to the Site at any time without notice. New Growth Counseling does not guarantee that access to or use of the Site will be uninterrupted or error free, that bugs or malfunctions will be corrected, or that the Site and its servers are free of harmful components. New Growth Counseling does not guarantee that the uses of its Site, or the materials provided within the Site, are accurate, without error, or reliable.
b) You acknowledge and agree that New Growth Counseling is not responsible or liable for messages you receive, even if they are unlawful, harassing, libelous, privacy invading, abusive, threatening, harmful, vulgar, obscene, or otherwise objectionable, or infringe the intellectual property or other rights of another.
c) You acknowledge that New Growth Counseling will not be responsible for any injuries or damages connected with the use of, loss of use of, or inability to use, the Site. New Growth Counseling does not guarantee that message keys will always be available. New Growth Counseling does not take responsibility if keys are lost for any reason. The user is solely responsible for any and all information that he or she transmits using the Site. New Growth Counseling will not be responsible or liable for any product acquired or requested using the Site. The user’s sole and exclusive remedy is to discontinue their use of the Site.
d) YOU AGREE TO ACCEPT THE SITE “AS IS” AND TO USE IT AT YOUR SOLE RISK. NEW GROWTH COUNSELING DISCLAIMS ALL REPRESENTATIONS, WARRANTIES AND GUARANTEES OF ANY KIND, EXPRESSED OR IMPLIED, INCLUDING WITHOUT LIMITATION WARRANTIES OF MERCHANTABILITY OR FITNESS FOR PARTICULAR PURPOSE. YOU AGREE THAT NEW GROWTH COUNSELING WILL HAVE NO LIABILITY FOR INJURIES OR DAMAGES OF ANY KIND WHATSOEVER. THIS SECTION 5 IS A FUNDAMENTAL ELEMENT OF THE BASIS OF THE BARGAIN BETWEEN YOU AND NEW GROWTH COUNSELING. NEITHER THE SITE NOR THE SERVICE WOULD BE MAINTAINED WITHOUT SUCH DISCLAIMERS AND LIMITATIONS OF LIABILITY IN EFFECT.
 
6. Indemnification
You agree that New Growth Counseling, its subsidiaries, officers and employees, will not be held responsible for any third party claim, demand, or damage, including reasonable attorneys’ fees, arising out of your use of the Site.
 
7. Export Control Laws
Export of any information from this Site is subject to all United States Export Control laws. No content from this Site may be downloaded or otherwise exported in violation of these or any other laws.
 
8. Amendment to User Agreement
New Growth Counseling has the right to amend this User Agreement at any time by posting the amended User Agreement on this Site. The amended User Agreement will be effective on the date specified in the posting. Your use of the Site following the effectiveness of any notice of amendment will indicate your acceptance of the amended User Agreement.
 
9. Governing Law and Jurisdiction
This User Agreement and all other aspects of your use of the Site shall be governed by the laws of the State of California, without regard to its conflicts of laws principles. The parties submit to the jurisdiction of and agree that all claims and disputes arising out of this User Agreement or your use of the Site shall be submitted to and resolved by binding arbitration in Redwood City, California pursuant to the rules of the American Arbitration Association, and shall not be consolidated in any arbitration with any claim or controversy of any other party. Judgment on the arbitration award may be entered in any court having jurisdiction thereof. Either you or New Growth Counseling may seek any interim or preliminary relief from a court of competent jurisdiction necessary to protect the rights or property of you or New Growth Counseling pending the completion of arbitration.
 
10. Entire Agreement
This User Agreement and all materials incorporated by reference constitute the entire understanding between you and us with respect to your rights and obligations as a user of the Site. If any provision of this User Agreement is held to be invalid or unenforceable, that provision shall be struck and the remaining provisions shall be enforced. The failure by New Growth Counseling to enforce any provision of this User Agreement at any time is not a waiver of any provision or right.
 
11. Links to Third-Party Sites, Advertisers and Promotions
a) The links included within this Site may allow you leave the Site and visit third party sites. These third party sites are not under the control of New Growth Counseling. New Growth Counseling will not be responsible for the contents of any third party site nor is New Growth Counseling responsible for the functionality of any third party site. New Growth Counseling provides links between our Site and third party sites to you strictly as a convenience. A link’s inclusion in this Site does not constitute an endorsement the site or its operators or of the goods or services provided by or accessed through said site. b) Any promotions sponsored by advertisers on the Site or your dealings with said advertisers are matters solely between you and that advertiser or third party. New Growth Counseling will not be responsible in whole or in any part for any such connections or dealing with advertisers, third parties or their promotions.

This Site may be used by you in an individual capacity or as a representative of a business entity. This Site is available only to individuals of the age of majority who can form legally binding contracts under applicable law and your use of this Site is your representation that you satisfy this requirement. You are solely responsible for maintaining the confidentiality of your password/passphrase and account. Furthermore, you are solely responsible for any and all activities that occur under or in connection with your account or which result from access to or use of the Site using your password/passphrase or account. Each user is solely responsible for his or her transmissions.
 
2. Prohibited Uses
a) You agree that you will not use the Site: (i) in a manner that is prohibited by any law or regulation, or to facilitate the violation of any law or regulation; (ii) to invade the privacy of others; (iii) to violate, plagiarize, or infringe on the intellectual property or contractual rights of any person in connection with any use of the Site; (iv) to transmit unlawful, fraudulent, offensive, obscene, pornographic, defamatory, abusive, threatening, discriminatory or otherwise objectionable material, or to encourage conduct that would give rise to civil liability of any manner.

b) You agree that you will not: (i) violate, or assist in violating, the security of the Site, whether intentionally, negligently or otherwise; (ii) impersonate New Growth Counseling personnel or other persons or entities; (iii) use any electronic mail message, device, software or programming routine that may impair, interfere or impose an unreasonable burden on the Site or The Vine Church; (iv) intercept or expropriate any system, data or information of this web Site; or (v) resell, assign or transfer, in whole or in part, your right to use the Site.
c) You agree to provide true, accurate, and complete information about yourself, to update such information as necessary, and to maintain the confidentiality of your password/passphrase and account designation. You agree that you are solely responsible for all activities that occur using your password/passphrase or account. You agree to notify New Growth Counseling immediately in the event of any unauthorized use of your password/passphrase or account or any other breach of security. You agree that New Growth Counseling employees may have access to your account and records as reasonably necessary to investigate complaints and maintain the Site.
 
3. Proprietary Materials
The Site contains trademarks, copyrights and other proprietary information and materials. This Site and all such materials are owned or licensed by us. Everything on this Site is copyrighted. You agree not to publish, modify, create derivative works from, sell or otherwise transmit or exploit any of such proprietary materials without the express written permission of the owner of the rights to such materials. You agree not to remove any copyright, trademark, or other proprietary notice or legend contained on this Site or on any materials obtained through this Site.
 
4. User Information Privacy
You should review our current Privacy Policy which is incorporated in this Agreement by reference. We reserve the right to disclose non-personally identifiable information regarding you to third parties, and any information required to be disclosed by law to government authorities.
 
5. No Warranties
a) The information and services included in or available through the Site may include inaccuracies or errors. New Growth Counseling may make improvements and/or changes to the Site at any time without notice. New Growth Counseling does not guarantee that access to or use of the Site will be uninterrupted or error free, that bugs or malfunctions will be corrected, or that the Site and its servers are free of harmful components. New Growth Counseling does not guarantee that the uses of its Site, or the materials provided within the Site, are accurate, without error, or reliable.

b) You acknowledge and agree that New Growth Counseling is not responsible or liable for messages you receive, even if they are unlawful, harassing, libelous, privacy invading, abusive, threatening, harmful, vulgar, obscene, or otherwise objectionable, or infringe the intellectual property or other rights of another.

c) You acknowledge that New Growth Counseling will not be responsible for any injuries or damages connected with the use of, loss of use of, or inability to use, the Site. New Growth Counseling does not guarantee that message keys will always be available. New Growth Counseling does not take responsibility if keys are lost for any reason. The user is solely responsible for any and all information that he or she transmits using the Site. New Growth Counseling will not be responsible or liable for any product acquired or requested using the Site. The user’s sole and exclusive remedy is to discontinue their use of the Site.

d) YOU AGREE TO ACCEPT THE SITE “AS IS” AND TO USE IT AT YOUR SOLE RISK. NEW GROWTH COUNSELING DISCLAIMS ALL REPRESENTATIONS, WARRANTIES AND GUARANTEES OF ANY KIND, EXPRESSED OR IMPLIED, INCLUDING WITHOUT LIMITATION WARRANTIES OF MERCHANTABILITY OR FITNESS FOR PARTICULAR PURPOSE. YOU AGREE THAT NEW GROWTH COUNSELING WILL HAVE NO LIABILITY FOR INJURIES OR DAMAGES OF ANY KIND WHATSOEVER. THIS SECTION 5 IS A FUNDAMENTAL ELEMENT OF THE BASIS OF THE BARGAIN BETWEEN YOU AND NEW GROWTH COUNSELING. NEITHER THE SITE NOR THE SERVICE WOULD BE MAINTAINED WITHOUT SUCH DISCLAIMERS AND LIMITATIONS OF LIABILITY IN EFFECT.
 
6. Indemnification
You agree that New Growth Counseling, its subsidiaries, officers and employees, will not be held responsible for any third party claim, demand, or damage, including reasonable attorneys’ fees, arising out of your use of the Site.
 
7. Export Control Laws
Export of any information from this Site is subject to all United States Export Control laws. No content from this Site may be downloaded or otherwise exported in violation of these or any other laws.
 
8. Amendment to User Agreement
New Growth Counseling has the right to amend this User Agreement at any time by posting the amended User Agreement on this Site. The amended User Agreement will be effective on the date specified in the posting. Your use of the Site following the effectiveness of any notice of amendment will indicate your acceptance of the amended User Agreement.
 
9. Governing Law and Jurisdiction
This User Agreement and all other aspects of your use of the Site shall be governed by the laws of the State of California, without regard to its conflicts of laws principles. The parties submit to the jurisdiction of and agree that all claims and disputes arising out of this User Agreement or your use of the Site shall be submitted to and resolved by binding arbitration in Redwood City, California pursuant to the rules of the American Arbitration Association, and shall not be consolidated in any arbitration with any claim or controversy of any other party. Judgment on the arbitration award may be entered in any court having jurisdiction thereof. Either you or New Growth Counseling may seek any interim or preliminary relief from a court of competent jurisdiction necessary to protect the rights or property of you or New Growth Counseling pending the completion of arbitration.
 
10. Entire Agreement
This User Agreement and all materials incorporated by reference constitute the entire understanding between you and us with respect to your rights and obligations as a user of the Site. If any provision of this User Agreement is held to be invalid or unenforceable, that provision shall be struck and the remaining provisions shall be enforced. The failure by New Growth Counseling to enforce any provision of this User Agreement at any time is not a waiver of any provision or right.
 
11. Links to Third-Party Sites, Advertisers and Promotions
a) The links included within this Site may allow you leave the Site and visit third party sites. These third party sites are not under the control of New Growth Counseling. New Growth Counseling will not be responsible for the contents of any third party site nor is New Growth Counseling responsible for the functionality of any third party site. New Growth Counseling provides links between our Site and third party sites to you strictly as a convenience. A link’s inclusion in this Site does not constitute an endorsement of the site or its operators or of the goods or services provided by or accessed through said site. b) Any promotions sponsored by advertisers on the Site or your dealings with said advertisers are matters solely between you and that advertiser or third party. New Growth Counseling will not be responsible in whole or in any part for any such connections or dealing with advertisers, third parties or their promotions.

Our Team

Our team is dedicated to providing you with the help you need with the results you desire. With a combined many decades of experience in counseling and therapy, our team aims to partner with you towards a better future.

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Jussi Light

Licensed MFT

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Bryson Greaves

Licensed MFT

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Anne James

Associate MFT

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Andrea Morinoue

Associate MFT

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We Are Board, Licensed Therapists & Associates

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Frequently Asked Questions

  • General Questions
  • Insurance Questions
  • Good Faith Estimate

We provide both in-person counseling in Carlsbad and secure telehealth options for maximum convenience.

Many people have insurance plans that reimburse them for payments made to out-of-network providers – New Growth is an out-of-network provider. New Growth does not accept insurance, does not bill insurance companies, nor file claims. If you decide to see one of ur therapists, you pay the fee discussed at the beginning of therapy and seek reimbursement by filing a claim directly with your insurance company. We provide a monthly “super bill” that has the necessary information for you to complete your claim.

You have the right to receive a “Good Faith Estimate” explaining how much your mental health care may cost. Since we do not accept insurance, New Growth is required to provide an estimate of the expected charges for medical services, including psychotherapy services. You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency healthcare services, including psychotherapy services. You can ask your New Growth therapist for a Good Faith Estimate before you schedule a service.

It is not possible for a psychotherapist to know, in advance, how many psychotherapy sessions may be necessary or appropriate for a given person, relationship issue, or diagnosis. Psychotherapy is talk-therapy and involves an ongoing conversation that involves the participation of one or more people for the sake of achieving a goal or goals. In relationship counseling (couples or parent-child), it is impossible for a therapist to know each person’s motivation to creating change—people in distress often feel uncertain about how they wish to proceed at times and their ambivalence affects the length of therapy. Since the therapist relies on people’s motivation and follow-through as necessary components to achieving treatment goals, the therapist cannot predict how long therapy will take. The same is true for individual counseling which often involves inner conflicts that pull a person in more than one direction at once. The therapist cannot make choices for an individual, and so relies on that individual’s free will to achieve an outcome—the therapist cannot predict how long that will take.

While the “No Surprises Act” requires a good faith estimate, the above discussion illustrates how difficult that is to provide. However, all of our therapists reveal their hourly fee before therapy begins. Your total cost of services will depend upon the number of psychotherapy sessions you attend, your individual circumstances, and the type and amount of services that are provided to you. This estimate is not a contract and does not obligate you to obtain any services from the provider(s), nor does it include any services rendered to you that are not identified here.

Good Faith Estimates are not intended to serve as a recommendation for treatment or a prediction that you may need to attend a specified number of psychotherapy visits. The number of visits that are appropriate in your case, and the estimated cost for those services, depends on your needs and what you agree to in consultation with your therapist. You are entitled to disagree with any recommendations made to you concerning your treatment and you may discontinue treatment at any time.

If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill. Make sure to save a copy or picture of your Good Faith Estimate. For questions or more information about your right to a Good Faith Estimate, please visit www.cms.gov/nosurprises.

Let's Get Social

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GET HELP NOW

Start Your Journey Towards Healing

Speak with our Intake Specialist

Taking the first step into therapy can feel overwhelming. Our dedicated intake specialist will listen to your needs then connect you to the right therapist.

  • We’ll get to know you and what you’re looking for.

  • You’ll receive expert guidance on the best next step.

  • No commitment required—just a conversation to help you move forward.

3088 Pio Pico Dr.  Suite 203,  Carlsbad, CA 92008

(760) 494-4394 (fill out the nearby form to get the quickest response)

Need court-ordered assistance? Go here.

The FASTEST way to get started or ask a question is to complete our form.
Our team is ready to listen and get you connected to the right therapist for your situation.

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